RealSantas.com

Frequently Asked Questions

RealSantas.com offers "Real" Santas in Major cities in the U.S. and Canada from our list that includes over 2600 real bearded Santas.  We also  network with agencies, plus another1100 'real bearded' Santas in other states.  Contact us today to schedule a visit from a "Real" Santa Claus. 

In some cities, Santa can also bring Mrs. Claus, too! 

Here are some answers to the most frequently asked questions:

WHAT DOES IT COST FOR A SANTA VISIT?  The average rates in most locations, for a "Real" Santa, range from $150 to $300 for the first hour, depending on the Santa's experience, your location, time and day of week, and $100 to $200 for each additional hour. Half hour visits for a small family are available on selected evenings for $75 to $200. Friday Evenings, Saturday and Sunday rates are slightly higher.  All rates quoted above include mileage.  Click here for our current price list as of April 06, 2014

For Christmas Eve, the fees for a one-hour visit range between $250.00 and $450.00 for the first hour and $100 to $300 for each additional half-hour.  A half-hour visit for a small family on Christmas Eve are $150 to $350.00.  Any fees quoted include mileage within a fifty mile radius of the Santa's home location.  If the Santa is outside of the fifty mile radius, additional fees for time and mileage may apply.

Due to the many concerns in our society today, and for the safety and peace of mind of our clients, all of our Santas must pass a background check prior to appearing at any event. Please read our safety statement for any additional information.

Please contact us regarding availability and any other questions you may have.  One of Santa's helpers will get back to you shortly. 

HOW DO I BOOK A SANTA?  Simply click on the link below and completed our "Request for a Santa" form.  Clients can view our web pages to see photos of selected Santas that we represent.  This is not a total list.  We do have many more.  These Santas do have openings in their appointment books, but we cannot guarantee that they are available for your individual party, as they may have already been book for that time.

DO YOU SEND A CONTRACT?   To guarantee rates & terms quoted, all booking are done by contract.  Each contract contains the details of the actual event, all of our performers information and all contact phone numbers, so that you, our office and the performer can be indirect contact with each other.  Contracts also contain all deposit and payment details, plus other important information and deadlines.

WHAT HAPPENS IF I NEED TO CANCEL?  If cancellation becomes necessary, a refund is made.  For the cancellation of any booking more than 60-days out: the Deposit, less 10% of the total booking fee.   For the cancellation of any booking less than 60 days but more than 30-days out, Deposit, less 20% of the total booking fee.  For cancellations less than 30 days but more than 7-days out, Deposit, less 40% of the total booking fee.  100% of  the deposit or 50% of the total booking fee, whichever is more, for bookings cancelled less than 48-hours prior to event. 

WHAT IF I HAVE A SPECIAL REQUEST OR NEED TO MAKE A CHANGE IN THE SCHEDULE?   We understand that every party is different and special to the needs of the client, family and guests.  Our Santas are booked at many events throughout the season and often two to four consecutive events per day, especially on Fridays, Saturdays and Sundays.  Often it is difficult to make changes after the initial booking is made, as the Santa, like a doctor, has filled in all of his appointments.  Because of this, special requests or changes made after confirmation, are at the client's cost, and must be made to RS in advance when possible.  Often, we must get other clients or families to adjust their schedules to meet your changes.  The minimum additional charge for changes, after initial confirmation is $50.00.

WHAT KIND OF BACKGROUND CHECK DOES YOUR COMPANY PROVIDE?  All of our performers are required to have a current criminal background check.  In most cases these are done by ESR (Employers Screening Resources)  In some cases a few of our performers, have other jobs or positions, in law enforcement, government work, as a foster parent, teaching, or medical professions where they are also required to have background checks.  In those special cases, we accept the background check from their local or state agency.

WHAT KIND OF INSURANCE DO YOUR PERFORMERS HAVE?  Each of our performers is required to carry a minimum $1 million dollar entertainers liability policy.  Generally these policies are the same as other party entertainers, DJ;s and performers.  They are most often issued by K&K insurance, Specialty Insurance or other entertainers associations.

WHAT IF I ONLY WANT A SANTA FOR 30 MINUTES?   Thirty minute bookings are limited to Private single-family home visits.  All other home parties, corporate events and special events are a minimum one-hour call within a 50-mile radius.

HOW EARLY WILL SANTA ARRIVE?  As it is very difficult to hide Santa, for most events or parties, Santa will call when he is about five minutes away.  Then someone from your event can meet him and assist if necessary.  For Special Events, performers will arrive approximately 15 minutes prior to appearance unless otherwise stipulated above in the agreement. 

DOES SANTA REQUIRE ANY BREAKS?  Due to the nature of our performer’s traditional outfits, it is necessary that they have periodic breaks and that their performance location be cool and comfortable, we recommend 70 degrees.  If outdoors or in a warm environment, appropriate breaks may be necessary as per health and safety regulations.  It is assumed that all events will be indoors, or that arrangements have been made if event is held outdoors, and therefore cancellations due to inclement weather are not accepted. 

CAN WE USE THE PHOTOS OF SANTA FOR OUR COMPANY ADVERTISING AND MARKETING?   Any and all photos taken of our performers, whether by individuals or professional photographers, are assumed to be for private or personal use of the client and may not be used for commercial or promotion use without written permission of the performer and TKG.

WHAT WILL SANTA BE WEARING? - All of our Santas have real beards and wear real Santa Suits, with real Boots and belt.  It is our goal that his presentation be as real as possible.  If Mrs. Claus and/or helpers are included with your booking, they too will be appropriately dressed.

DOES SANTA BRING A CHAIR OR SUPPLY A SET WHERE WE CAN TAKE PHOTOS!  In most cases our Santas do not supply any chair or set.  A handful of Santas around the U.S. have chairs and even a few have sleighs.   We try to not this with each Santas photo.

Additional details are available by reading our ‘Handy Hints for a Visit from Santa’, ‘Handy Hints for Special Events with Santa’ or ‘Handy Hints for Santa’s Helpers.’  Ask for a copy if needed.

 

Click here to See & Select your real Santa!

 

Click here to request a Santa Now!

 
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This page was last edited April 06, 2014

 

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